Remove Pop-up Ad (Chrome/FF/IE)

This page aims to help you remove Pop-up Ad. Our removal instructions work for Chrome, Firefox and Internet Explorer, as well as every version of Windows.

Have you recently noticed that the homepage URL or the usual search engine of your main browser has mysteriously been replaced with another one without your approval? Or maybe you have noticed some new toolbars or buttons inside your browser which seem to have appeared out of nowhere. Or even worse – your Chrome, Firefox or Explorer browser may have started to bombard your screen with dozens of annoying ads, unwanted pop-up messages, colorful banners, promotional links and automatic page-redirects to various unfamiliar pages? If this is what has been happening to your browser lately, then, on this page, we will explain to you what the most common source of these changes could be and what you can do to safely remove them. Typically, the appearance of undesired new elements, ads and redirect services inside your main browser is caused by applications which are called browser hijackers. These applications are pieces of software, specialized in aggressive online advertising which uses pay-per-click methods to promote certain third-party ads, web pages, tools, toolbars, search engines and domains directly on the users’ screen and earn money through them. They are not illegal and do not belong to any virus or malware category (such as Ransomware, Trojans, Spyware, etc.) and for this reason, they are commonly encountered all over the Internet in the form of free applications or add-ons for popular browsers. You may oftentimes unknowingly install them on your system as bonus or free components added to some other software or program updates, especially when you don’t pay close attention to the advanced or the custom installation settings of the given software bundle. Fortunately, it doesn’t take too much to uninstall them and, once correctly removed, they are unlikely to disturb you again. In the next lines, you will find a detailed removal guide and a trusted tool which should prove effective in the elimination of one of the newest browser hijacker representative, an app called If most of the changes and ads that you see are “generated by”, then this is the most probable source of your disturbance and we suggest that you get rid of it with the help of the steps that follow.

Remove Pop-up Ad

Android user, please use our Android Malware Removal guide.

Mac user, please use our Mac Malware Removal guide.

The following guide will help our readers get rid of the unpleasant software. Follow the instructions and complete each step for best results. If you have any questions, feel free to ask them using our comment section down below.

Preparation: Entering Safe Mode and Revealing Hidden Files and Folders

Before you proceed with the actual removal instructions, you will need to take two extra steps in order to ensure that the guide has maximum effect.

For best results, we advise our readers to boot into Safe Mode prior to attempting to remove the virus. If you do not know how to do that, here is a separate How to Enter Safe Mode guide.

Also, in order to be able to see any potentially undesirable files, you should reveal any hidden files and folders on your PC – here is how to do that.


Step 1: Checking the Task Manager

Open your Task Manager by using the Ctrl + Shift + Esc keys and go to the Processes tab. Look for any suspicious processes. For example, any unfamiliar process that uses high amounts of RAM and/or CPU. If you aren’t sure if a certain process comes from malware, tell us in the comments.

Right-click on any process that you consider shady and select Open File Location. Delete anything from the file location of the process.


Step 2: Disabling Startup programs

Use the Winkey + R keyboard combination to open the Run search bar and type msconfig. Hit Enter and in the newly opened window, go to the Startup tab. There, look for suspicious entries with unknown manufacturer or ones that have the name on them. Right-click on those, and select disable.

Step 3: Uninstalling unwanted programs

Go to Start Menu > Control Panel > Uninstall a Program. Click on Installed On to sort the entries by date from most recent to oldest and look through the programs that come at the top of the list. Right-click on any entries that appear shady and unwanted and then select Uninstall to remove them from your PC. If you see the name in the list of programs, be sure to remove the software without hesitation.

Step 4: Checking for shady IP’s

Open your Start Menu and copy-paste notepad %windir%/system32/Drivers/etc/hosts in the search bar. In the notepad file, look below Localhost and see if there are any IP addresses there. If there are some, send them to us in the comments and we will tell you if you should take any action. [add_forth_banner]

Step 5: Cleaning-up the browsers

You will also have to uninstall any undesirable browser extensions from your browser programs. Here’s how to do that for some of the more popular browsers:


Open Chrome and open its main menu. Go to More Tools > Extensions. Look through the list of extensions and uninstall any that you think could be suspicious. To remove them – click on the trash can icon next to each extension.

You can also use a specialized Chrome CleanUp tool if you cannot manually remove a certain extension. Here is an article where you can learn more about the CleanUp tool.


Open Firefox and go to its Menu. Select the Add-ons button.From the left panel, select Extensions and take a look at the different entries. Remove any of the that might be unwanted.


Once you open your IE browser, click on the Tools button at the top-right corner of the program and from the drop-down menu select Manage Add-ons. Check each one of the four different groups of add-ons and search for anything that seems undesirable. If you find anything, click on it and them select Remove.


Open the main menu of Microsoft Edge and go to Extensions. Find the extensions that you believe could be unwanted and right-click on them. Then, select Uninstall.

Step 6: Checking the Registry Editor

Open the Run search bar again and type regedit in it. Hit Enter and once the Registry Editor opens press Ctrl + F. In the search field type and click on Find Next. Tell us in the comments if any results came up when you searched for in your PC’s Registry.


Step 7: Deleting recent entries

For this step, you will have to open your Start Menu and copy-paste the following lines, one by one:

  • %AppData%
  • %LocalAppData%
  • %ProgramData%
  • %WinDir%
  • %Temp%

Hit Enter after each one to open a file directory. In the directories, delete the most recent entries that you find there. In the Temp folder, delete all files.

Step 8: System Restore

In order to be fully sure that the unwanted software has been removed from your machine, you can also try using a Restore Point to roll back your system its last stable configuration. However, in order to do that, you would have to previously had had a restore point created. On most systems, such points get created automatically but this isn’t always the case.

  • If you want to learn how to configure System Restore and how to manually create Restore Points, follow this link.
  1. Open your Start Menu and type System Restore.
  2. Click on the first result – a setup wizard should open.
  3. Read the brief description of the process and select Next.
  4. Now, choose a restore from the presented list. You can also check the Show more restore points option in order to reveal any other restore points that might be saved on your PC.
  5. Click on Scan for affected programs to see what programs will get deleted or restored after you use the Restore Point. (optional)
  6. Click on next and take and then select Finish.
  7. A warning window will appear telling you that once the process starts, it shouldn’t be interrupted. Select Yes and be patient as this might take some time. Do not do anything on your PC throughout the duration of the process.

Step 9: Windows Refresh/Reset

Use this method only if nothing else has worked so far as it is a last resort option. If you do not know how to do it, this separate guide will give you the information that you need.

Why is it a good idea to uninstall

Technically speaking, the browser hijacker applications are not harmful and are not capable of causing any serious damage to your system. Therefore, even if you have on your PC, you should know that this application cannot steal your passwords like a Trojan Horse or encrypt your data like a Ransomware. Still, if you leave it on your computer, may constantly cause disturbance to your regular web surfing by redirecting your searches, spamming your screen with various ads, forcing you to click on different offers and links and exposing you to different irrelevant or useless web pages. As a result, you may end up losing a lot of precious time trying to remove the dozens of nagging ads from your monitor and dealing with sudden pop-up interruptions all the time. Not to mention that there is always a risk of coming across something hazardous when you click on various random links and get redirected unfamiliar sites. For this reason, it is just better to get rid of the hijacker instead of risking your system’s safety.


Type  Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms  Your browser may start flooding your screen with sponsored links, ads and banners. 
Distribution Method Browser hijackers are commonly distributed via free program bundles, torrents, free download links, ads, spam.
Detection Tool [banner_table]

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!

Daniel Sadakov has a degree in Information Technology and specializes in web and mobile cyber security. He harbors a strong detestation for anything and everything malicious and has committed his resources and time to battling all manners of web and mobile threats. He has founded, a website dedicated to covering the top tech stories and providing useful tips for the everyday user, in an effort to reach and help more people.

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