In case that your computer has been working just fine until a strange ransom-demanding note has appeared on your screen and all of your files have suddenly become impossible to open, then the chance is that you have been attacked by a Ransomware cryptovirus. This type of malware is extremely dangerous and very difficult to deal with, but, in the next lines, we will do our best to help you better understand its nature and the methods that you can use to effectively remove it. There are many Ransomware-based infections that are already spreading online and new ones keep appearing every now and then. One of the latest threats that our “How to remove” team has detected goes under the name of Remove [email protected] and, on this page, we will focus on its specifics.
In case that this is the cryptovirus, that has placed a ransom message on your screen, then we suggest you stay with us to learn more about it. The nasty malware has probably informed you with the help of its note that your data has been locked with a strong encryption algorithm and if you want to get it back, you will need to pay a certain amount of money as a ransom. This is the basic blackmail scheme, which every Ransomware goes by.
But since you landed on “How to remove” guide, you most probably are seeking another way to get around the payment and save your data. That’s why, in the removal guide below, our team will provide you with some steps on how to remove the infection and how to restore some of your files through alternative methods. Bear in mind though, that so far, there is no universal solution that can promise a 100% recovery from the Ransomware’s attack. Even paying ransom to the hackers cannot guarantee anything about the future of your files, but still, exploring all the possible alternatives is better than nothing.
|Danger Level||High ([email protected] Ransomware encrypts all types of files)|
|Symptoms||[email protected] Ransomware is hard to detect and aside from increased use of RAM and CPU, there would barely be any other visible red flags.|
|Distribution Method||Most of the time, Trojans get distributed through spam e-mails and social network messages, malicious ads, shady and pirated downloads, questionable torrents and other similar methods.|
Remove [email protected] Ransomware Guide
Note: Before you go any further, we advise you to bookmark this page or have it open on a separate device such as your smartphone or another PC. Some of the steps might require you to exit your browser on this PC.
2: Task Manager
Press Ctrl + Shift + Esc to enter the Task Manager. Go to the Tab labeled Processes (Details for Win 8/10). Carefully look through the list of processes that are currently active on you PC.
If any of them seems shady, consumes too much RAM/CPU or has some strange description or no description at all, right-click on it, select Open File Location and delete everything there.
Also, even if you do not delete the files, be sure to stop the process by right-clicking on it and selecting End Process.
3: The Hosts file
Go to c:\windows\system32\drivers\etc\hosts. Open the hosts file with notepad.
Find where it says Localhost and take a look below that.
If you see any IP addresses there (below Localhost) send them to us here, in the comments since they might be coming from the virus.
4: Disable Startup programs
Re-open the Start Menu and type msconfig.
Click on the first search result. In the next window, go to the Startup tab. If you are on Win 10, it will send you to the Startup part of the task manager instead, as in the picture:
If you see any sketchy/shady looking entries in the list with an unknown manufacturer or a manufacturer name that looks suspicious , disable those programs and select OK.
5: Registry Editor
Press Windows key + R and in the resulting window type regedit.
Now, press Ctrl + F and type the name of the virus.
Delete everything that gets found. If you are not sure about whether to delete something, do not hesitate to ask us in the comments. Keep in mind that if you delete the wrong thing, you might cause all sorts of issues to your PC.
6: Deleting potentially malicious data
Type each of the following locations in the Windows search box and hit enter to open the locations:
Delete everything you see in Temp linked to [email protected] Ransomware. About the other folders, sort their contents by date and delete only the most recent entries. As always, if you are not sure about something, write to us in the comment section.
The previous steps were all aimed at removing the [email protected] Ransomware from your PC. However, in order to regain access to your files, you will also need to decrypt them or restore them. For that, we have a separate article with detailed instructions on what you have to do in order to unlock your data. Here is a link to that guide.
What options do you have when you get infected with Remove [email protected]?
Once your computer has been compromised by Remove [email protected] and your files have been locked with the secret encryption, there are not many options that you can choose from. You either have to follow the hackers’ instructions and pay whatever they want with the hope that they will help you decrypt the affected files, or remove the Ransomware and use other file-recovery methods. Normally, what the hackers offer to their victims in order to make them pay faster is to send them a special decryption key immediately after they receive the money.
In case that such a key really exists, with its help, you may be able to reverse the encryption of Remove [email protected] and bring your data back to normal. However, there is absolutely no guarantee that after you pay the ransom, the crooks will really send you the key. There is also no guarantee that it will work. That’s why, we believe that it is not a good idea to rush with a payment, at least not before you exhaust all the other options which we have mentioned in the removal guide above. Your own file backup copies may also be invaluable when it comes to recovery from a Ransomware attack. So, don’t hesitate to use them once you have removed Remove [email protected] from your system.
Daniel Sadakov has a degree in Information Technology and specializes in web and mobile cyber security. He harbors a strong detestation for anything and everything malicious and has committed his resources and time to battling all manners of web and mobile threats. He has founded MobileSecurityZone.com, a website dedicated to covering the top tech stories and providing useful tips for the everyday user, in an effort to reach and help more people.