Every year, the number of individual viruses of the Ransomware type is increasing at a never before seen rate, which is quite worrying for the security experts as well as for the ordinary users. The success of this type of viruses or as they are oftentimes referred to, cryptoviruses, lies in several factors. For one, they are incredibly stealthy and can infect the computer without showing any particular symptoms. Carriers of such threats could be all types of web content, including fake ads, malicious links, infected websites, malicious email attachments and even Trojan Horse infections. Secondly, they can be very difficult to remove: their ability to work right under the nose of most antivirus programs helps the Ransomware viruses encrypt all the files that they can detect, without being interrupted. Thirdly, there are no 100% surefire methods that can help you undo what has been done to your most needed data.
All in all, having a close encounter with an infection of this category can be a really uncomfortable experience. If you are reading this article, however, you most probably have already been infected with one of the latest representatives of the Ransomware family, a cryptovirus called [email protected] This threat is a Ransomware cryptovirus which uses an extremely complex file encryption algorithm with the help of which it prevents you from accessing all the data that you store on the infected machine. In the next lines, however, we will do our best to help you deal with the consequences of its attack and remove the malware from your system. For that, we have prepared a special removal guide with a set of instructions as well as a professional removal tool for automatic assistance. There is also a section with file-recovery suggestions which you can use once you have effectively removed [email protected] Once in the system, [email protected] does not seek to steal, destroy or corrupt anything. Instead, all it does is it creates encoded copies of your files, after which the originals are deleted. Your antivirus may not recognize such actions as a threat and thus it may not notify you about the presence of the infection. And the moment all your files become inaccessible, the Ransomware itself notifies you about its presence. It places a scary ransom message on the screen and asks for a certain amount of money (a ransom) to be paid in exchange for the liberation of the encrypted data. The cyber criminals who are behind the infection usually hope that with this message they will scare you into sending them your money. What is more, they try to be more convincing by telling you that they will send you a special decryption key that can get all of your encrypted files back to normal the very moment they receive the payment. Trusting the criminals, however, is not a good idea because there is absolutely no guarantee that they will fulfill their promise. In fact, it is highly possible that they may trick you by not sending you anything in return. For this reason, we suggest you first give a try to other alternative methods, such as the removal guide above, and only if nothing else works should you consider the ransom payment to the hackers as a potential option.
|Danger Level||High ([email protected] Ransomware encrypts all types of files)|
|Symptoms||[email protected] Ransomware is hard to detect and aside from increased use of RAM and CPU, there would barely be any other visible red flags.|
|Distribution Method||Most of the time, Trojans get distributed through spam e-mails and social network messages, malicious ads, shady and pirated downloads, questionable torrents and other similar methods.|
Remove [email protected] Ransomware
Note: Before you go any further, we advise you to bookmark this page or have it open on a separate device such as your smartphone or another PC. Some of the steps might require you to exit your browser on this PC.
2: Task Manager
Press Ctrl + Shift + Esc to enter the Task Manager. Go to the Tab labeled Processes (Details for Win 8/10). Carefully look through the list of processes that are currently active on you PC.
If any of them seems shady, consumes too much RAM/CPU or has some strange description or no description at all, right-click on it, select Open File Location and delete everything there.
Also, even if you do not delete the files, be sure to stop the process by right-clicking on it and selecting End Process.
3: The Hosts file
Go to c:\windows\system32\drivers\etc\hosts. Open the hosts file with notepad.
Find where it says Localhost and take a look below that.
If you see any IP addresses there (below Localhost) send them to us here, in the comments since they might be coming from the virus.
To remove parasite on your own, you may have to meddle with system files and registries. If you were to do this, you need to be extremely careful, because you may damage your system.
If you want to avoid the risk, we recommend downloading SpyHunter - a professional malware removal tool - to see whether it will find malicious programs on your PC.
4: Disable Startup programs
Re-open the Start Menu and type msconfig.
Click on the first search result. In the next window, go to the Startup tab. If you are on Win 10, it will send you to the Startup part of the task manager instead, as in the picture:
If you see any sketchy/shady looking entries in the list with an unknown manufacturer or a manufacturer name that looks suspicious , disable those programs and select OK.
5: Registry Editor
Press Windows key + R and in the resulting window type regedit.
Now, press Ctrl + F and type the name of the virus.
Delete everything that gets found. If you are not sure about whether to delete something, do not hesitate to ask us in the comments. Keep in mind that if you delete the wrong thing, you might cause all sorts of issues to your PC.
6: Deleting potentially malicious data
Type each of the following locations in the Windows search box and hit enter to open the locations:
Delete everything you see in Temp linked to [email protected].com Ransomware. About the other folders, sort their contents by date and delete only the most recent entries. As always, if you are not sure about something, write to us in the comment section.
The previous steps were all aimed at removing the [email protected] Ransomware from your PC. However, in order to regain access to your files, you will also need to decrypt them or restore them. For that, we have a separate article with detailed instructions on what you have to do in order to unlock your data. Here is a link to that guide.
Daniel Sadakov has a degree in Information Technology and specializes in web and mobile cyber security. He harbors a strong detestation for anything and everything malicious and has committed his resources and time to battling all manners of web and mobile threats. He has founded MobileSecurityZone.com, a website dedicated to covering the top tech stories and providing useful tips for the everyday user, in an effort to reach and help more people.