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How To Remove from Firefox/Chrome “Virus” How To Remove from Firefox/Chrome “Virus”
Can’t Remove “Virus” ? This page includes detailed instructions on how to remove that can be found at the bottom half of... How To Remove from Firefox/Chrome “Virus”

Can’t Remove “Virus” ? This page includes detailed instructions on how to remove that can be found at the bottom half of this article. Using your computer, you have likely encountered all sorts of software programs – ones that help you with your job, ones that are entertaining and ones that are essential to the proper functioning of your computer system. However, since you are reading this, you have likely recently come across another type of software that doesn’t do serve any of the aforementioned purposes. In the present article, we will be reviewing a program called – this is a potentially unwanted program (PUP) that belongs to a software category known as Browser Hijackers. The most typical symptoms that this kind of applications trigger are various changes to the browser. Most notably, a Hijacker would normally attempt to replace your browser’s starting page or its search engine or cause obstructive page redirects and it doesn’t matter what your browser is – Chrome, Firefox, IE or any other could easily get hijacked by such a program. There are certain other symptoms and issues that you might face when a Browser Hijacker gets installed on your machine but we will elaborate upon that down below. For now, what you need to know is that Hijackers like are unwanted programs and that if you need help uninstalling/removing such software from your PC, we can offer you our assistance with that. A guide will be presented to you at the end of this post – read it carefully and follow its instructions, the PUP should be gone in a matter of minutes.

Why the browser changes?

You might be wondering what the actual purpose of this unpleasant software behavior is. Well, it’s rather simple – pretty much everything a typical Browser Hijacker does is in one way or another connected to the online advertising industry. All the browser changes and the potential adverts that a Hijacker might try to show on your screen are supposed to earn revenue for the program’s creator. In fact, this is quite a profitable “business” which is why there is such an overwhelming number of Hijackers getting distributed all over the Internet.

The bad news is that and other similar programs hardly ever serve any other purpose beyond nagging you and making money out of that. Few programs that display Hijacker-like behavior have anything useful to offer that might make you reconsider uninstalling them. This is why, if is currently on your computer, our best advice for you is to get rid of it ASAP. Note that apart from the obstructive browser changes that it has made, there are certain dangers that can come from it.

Browser Hijacker viruses?

It needs to be said with regards to Browser Hijackers that those type of programs aren’t your typical malware. In fact, a large portion of the applications which can be considered Hijackers are perfectly legal and pretty much harmless to the systems they get installed on. It is technically wrong to refer to a Hijacker as PC virus as it is very different from actual system and data threatening programs like Trojans, Ransomware, Worms, Rootkits and so on. Most of the time, a Hijacker application would only irritate you without causing any real problem.

That said, it is important that you understand something about Browser Hijackers – even though they aren’t as dangerous and as noxious as Trojan Horses and Ransomware, they aren’t the safest type of software either. Many of the changes that a Hijacker program might try to make to your browser and Internet settings could negatively affect your system’s security making it more prone to getting infected by real malware.

Because of what we just said, it is crucial that you make sure that gets eliminated from your computer system or else your machine might get exposed to a variety of hazards in future. Also, make sure that during the time the Hijacker is still present on your PC you avoid clicking on anything that it displays on your screen or adds to your browser. Do not use the custom search engine, toolbar and do not click on the changed frontpage to avoid taking unnecessary risks.

Online security

It is always good to have a dependable anti-malware tool and a strong antivirus program to stop the installation of undesirable and potentially dangerous software. However, what’s even more important is that you make sure to always stay careful and cautious on the Internet so as to avoid potential security hazards lie For example, we advise you to keep away from any sites that contain suspicious elements or ones that could be illegal. Also, never click on any e-mails and other online messages if you think that they look like spam. Additionally, be careful not to interact with any shady web ads and questionable or outright fake online offers. Lastly, if you are about to install a new program, make sure to first check each option in the installation menu to see if there are any optional installs added as file bundles. If there are any such bundled applications, uncheck them if you don’t know if they are safe or if you do not need them on your system. This program-bundling method is yet another very popular way for spreading PUP’s like so make sure to stay careful. “Virus” removal guide

Android user, please use our Android Malware Removal guide.

Mac user, please use our Mac Malware Removal guide.

The following guide will help our readers get rid of the unpleasant software. Follow the instructions and complete each step for best results. If you have any questions, feel free to ask them using our comment section down below.

Preparation: Entering Safe Mode and Revealing Hidden Files and Folders

Before you proceed with the actual removal instructions, you will need to take two extra steps in order to ensure that the guide has maximum effect.

For best results, we advise our readers to boot into Safe Mode prior to attempting to remove the virus. If you do not know how to do that, here is a separate How to Enter Safe Mode guide.

Also, in order to be able to see any potentially undesirable files, you should reveal any hidden files and folders on your PC – here is how to do that.


Step 1: Checking the Task Manager

Open your Task Manager by using the Ctrl + Shift + Esc keys and go to the Processes tab. Look for any suspicious processes. For example, any unfamiliar process that uses high amounts of RAM and/or CPU. If you aren’t sure if a certain process comes from malware, tell us in the comments.

Right-click on any process that you consider shady and select Open File Location. Delete anything from the file location of the process.

Step 2: Disabling Startup programs

Use the Winkey + R keyboard combination to open the Run search bar and type msconfig. Hit Enter and in the newly opened window, go to the Startup tab. There, look for suspicious entries with unknown manufacturer or ones that have the name on them. Right-click on those, and select disable.

Step 3: Uninstalling unwanted programs

Go to Start Menu > Control Panel > Uninstall a Program. Click on Installed On to sort the entries by date from most recent to oldest and look through the programs that come at the top of the list. Right-click on any entries that appear shady and unwanted and then select Uninstall to remove them from your PC. If you see the name in the list of programs, be sure to remove the software without hesitation.


Step 4: Checking for shady IP’s

Open your Start Menu and copy-paste notepad %windir%/system32/Drivers/etc/hosts in the search bar. In the notepad file, look below Localhost and see if there are any IP addresses there. If there are some, send them to us in the comments and we will tell you if you should take any action.

Step 5: Cleaning-up the browsers

You will also have to uninstall any undesirable browser extensions from your browser programs. Here’s how to do that for some of the more popular browsers:


Open Chrome and open its main menu. Go to More Tools > Extensions. Look through the list of extensions and uninstall any that you think could be suspicious. To remove them – click on the trash can icon next to each extension.

You can also use a specialized Chrome CleanUp tool if you cannot manually remove a certain extension. Here is an article where you can learn more about the CleanUp tool.


Open Firefox and go to its Menu. Select the Add-ons button.From the left panel, select Extensions and take a look at the different entries. Remove any of the that might be unwanted.


Once you open your IE browser, click on the Tools button at the top-right corner of the program and from the drop-down menu select Manage Add-ons. Check each one of the four different groups of add-ons and search for anything that seems undesirable. If you find anything, click on it and them select Remove.


Open the main menu of Microsoft Edge and go to Extensions. Find the extensions that you believe could be unwanted and right-click on them. Then, select Uninstall.

Step 6: Checking the Registry Editor

Open the Run search bar again and type regedit in it. Hit Enter and once the Registry Editor opens press Ctrl + F. In the search field type and click on Find Next. Tell us in the comments if any results came up when you searched for in your PC’s Registry.

Step 7: Deleting recent entries

For this step, you will have to open your Start Menu and copy-paste the following lines, one by one:

  • %AppData%
  • %LocalAppData%
  • %ProgramData%
  • %WinDir%
  • %Temp%

Hit Enter after each one to open a file directory. In the directories, delete the most recent entries that you find there. In the Temp folder, delete all files.

Step 8: System Restore

In order to be fully sure that the unwanted software has been removed from your machine, you can also try using a Restore Point to roll back your system its last stable configuration. However, in order to do that, you would have to previously had had a restore point created. On most systems, such points get created automatically but this isn’t always the case.

  • If you want to learn how to configure System Restore and how to manually create Restore Points, follow this link.
  1. Open your Start Menu and type System Restore.
  2. Click on the first result – a setup wizard should open.
  3. Read the brief description of the process and select Next.
  4. Now, choose a restore from the presented list. You can also check the Show more restore points option in order to reveal any other restore points that might be saved on your PC.
  5. Click on Scan for affected programs to see what programs will get deleted or restored after you use the Restore Point. (optional) 
  6. Click on next and take and then select Finish.
  7. A warning window will appear telling you that once the process starts, it shouldn’t be interrupted. Select Yes and be patient as this might take some time. Do not do anything on your PC throughout the duration of the process.

Step 9: Windows Refresh/Reset

Use this method only if nothing else has worked so far as it is a last resort option. If you do not know how to do it, this separate guide will give you the information that you need.


Boris Writer; Editor

Boris is a writer and an editor of the articles on Malware Complaints. His mission is to provide the readers of our website with essential information and details with regards to various malicious programs, software viruses, potentially unwanted applications and any other form of malware that you, the users, might encounter. In addition, he also posts reviews of different programs and applications as well as news articles on various interesting and important topics related to the software world.

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