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Can’t Remove ? This page includes detailed instructions to remove at the bottom half of the article. Browser Hijacker is a term used to refer to...

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Can’t Remove ? This page includes detailed instructions to remove at the bottom half of the article. Browser Hijacker is a term used to refer to a particular type of software programs which tend to take over the browsers that are installed on the PC and alter some of their settings as well as some of the Internet settings of the whole system. Most commonly, this kind of applications seek to replace the user’s previous browser frontpage or to add a new toolbar or a new search engine (making it the default one) such as or Some other undesirable tasks that a Hijacker might perform are generation of intrusive online ads and web offers or triggering of page redirects to other sites. It doesn’t even matter what browser you are using – you could be using Chrome, IE, Firefox or some other browser and it would usually make no difference as most browsers tend to get affected by Hijackers.

Due to this rather unpleasant behavior of Browser Hijacker programs, both users and researchers deem them unwanted. In the present article, we will put an emphasis on a recently created software program that seems to share a number of similar traits with the Hijacker type which is why users who have landed this program on their PC would probably want to have it removed. The name of the software in question is and if you are one such user who needs to uninstall and remove it from their computer, you can have a look at our removal guide for located at the bottom of this post.

What is

Before you head down to our removal manual, it would be wise of you to take a couple more moments to learn some more information about this particular software type. You might have noticed how programs similar to have become very popular nowadays. The reason for that is they are quite profitable. A typical Browser Hijacker is basically a multi-purpose online marketing utility which allows its creator to gain substantial amounts of income provided that the program get installed onto enough computers.

Pretty much all of the things that you see a Hijacker do are focused on generating money through different web advertising methods. This is why your frontpage might get changed and why you might start getting redirected to random websites or getting displayed obstructive online ads and offers.

Here, we must note that there are also programs that only possess certain Hijacker-like traits but also have provide the user with some sort of an actual functionality. For example, you might download some free application that works fine but that also tries to change your default search engine or install a new toolbar inside your browser. However, even those “semi-hijacker” applications can get quite intrusive and unpleasant which is why it is almost always better to simply remove this kind of software from your PC and download some other program that would offer the same functionality but without being intrusive or irritating.

But is it malware?

Technically, the answer should be “no” – Browser Hijackers like are usually not harmful for the PC that they are installed on and wouldn’t damage or corrupt anything. In fact, a lot of applications that belong to this category of unwanted programs are legal and legitimate in spite of their frustrating nature and unpleasant behavior. Of course, there is a big difference between a program that is legal and a program that is actually useful. Still though, it is incorrect to put Browser Hijackers and actual viruses like Trojans and Ransomware under the same category of software, could still cause problems

On its own, is unlikely to damage anything on your computer. However, you need to keep away from anything that it generates on your screen or ads to your browser in order to avoid getting redirected to some shady webpage as this could expose your system to actual malware threats like those mentioned above (Trojan Horses, Ransomware viruses, etc.).

Also, another unpleasant trait of a lot of Hijackers is that they also carry-out telemetry tasks for targeted web advertising. This means that the unwanted program could try to monitor your web activity and later send the collected data to the Hijacker’s creator without your knowledge or agreement.

Stay careful on the Internet!

Surely, there is no better way to avoid catching a Hijacker than to make sure that nothing you do online puts your PC at risk. This means that you would need to keep away from any web addresses with unknown or bad reputation and also to avoid opening files and links attached to e-mails and other Internet messages if you can’t be sure that the attached content is safe.

One other very important rule that should keep you safe from Hijackers is to always check new programs that you are about to install for file bundles. Carefully examine the setup wizard and look for any optional installs since this is where many Browser Hijackers tend to hide. If there is an Advanced installation menu, use that instead of the regular one. If you end up finding something added, look it up and see if it is some unwanted program. If it turns out that it is indeed undesirable uncheck ti before the installation begins. removal guide

The following guide will help our readers get rid of the unpleasant software. Follow the instructions and complete each step for best results. If you have any questions, feel free to ask them using our comment section down below.

Preparation: Entering Safe Mode and Revealing Hidden Files and Folders

Before you proceed with the actual removal instructions, you will need to take two extra steps in order to ensure that the guide has maximum effect.

For best results, we advise our readers to boot into Safe Mode prior to attempting to remove the virus. If you do not know how to do that, here is a separate How to Enter Safe Mode guide.

Also, in order to be able to see any potentially undesirable files, you should reveal any hidden files and folders on your PC – here is how to do that.


Step 1: Checking the Task Manager

Open your Task Manager by using the Ctrl + Shift + Esc keys and go to the Processes tab. Look for any suspicious processes. For example, any unfamiliar process that uses high amounts of RAM and/or CPU. If you aren’t sure if a certain process comes from malware, tell us in the comments.

Right-click on any process that you consider shady and select Open File Location. Delete anything from the file location of the process.

Step 2: Disabling Startup programs

Use the Winkey + R keyboard combination to open the Run search bar and type msconfig. Hit Enter and in the newly opened window, go to the Startup tab. There, look for suspicious entries with unknown manufacturer or ones that have the name on them. Right-click on those, and select disable.

Step 3: Uninstalling unwanted programs

Go to Start Menu > Control Panel > Uninstall a Program. Click on Installed On to sort the entries by date from most recent to oldest and look through the programs that come at the top of the list. Right-click on any entries that appear shady and unwanted and then select Uninstall to remove them from your PC. If you see the name in the list of programs, be sure to remove the software without hesitation.


Step 4: Checking for shady IP’s

Open your Start Menu and copy-paste notepad %windir%/system32/Drivers/etc/hosts in the search bar. In the notepad file, look below Localhost and see if there are any IP addresses there. If there are some, send them to us in the comments and we will tell you if you should take any action.

Step 5: Cleaning-up the browsers

You will also have to uninstall any undesirable browser extensions from your browser programs. Here’s how to do that for some of the more popular browsers:


Open Chrome and open its main menu. Go to More Tools > Extensions. Look through the list of extensions and uninstall any that you think could be suspicious. To remove them – click on the trash can icon next to each extension.

You can also use a specialized Chrome CleanUp tool if you cannot manually remove a certain extension. Here is an article where you can learn more about the CleanUp tool.


Open Firefox and go to its Menu. Select the Add-ons button.From the left panel, select Extensions and take a look at the different entries. Remove any of the that might be unwanted.


Once you open your IE browser, click on the Tools button at the top-right corner of the program and from the drop-down menu select Manage Add-ons. Check each one of the four different groups of add-ons and search for anything that seems undesirable. If you find anything, click on it and them select Remove.


Open the main menu of Microsoft Edge and go to Extensions. Find the extensions that you believe could be unwanted and right-click on them. Then, select Uninstall.

Step 6: Checking the Registry Editor

Open the Run search bar again and type regedit in it. Hit Enter and once the Registry Editor opens press Ctrl + F. In the search field type and click on Find Next. Tell us in the comments if any results came up when you searched for in your PC’s Registry.

Step 7: Deleting recent entries

For this step, you will have to open your Start Menu and copy-paste the following lines, one by one:

  • %AppData%
  • %LocalAppData%
  • %ProgramData%
  • %WinDir%
  • %Temp%

Hit Enter after each one to open a file directory. In the directories, delete the most recent entries that you find there. In the Temp folder, delete all files.

Step 8: System Restore

In order to be fully sure that the unwanted software has been removed from your machine, you can also try using a Restore Point to roll back your system its last stable configuration. However, in order to do that, you would have to previously had had a restore point created. On most systems, such points get created automatically but this isn’t always the case.

  • If you want to learn how to configure System Restore and how to manually create Restore Points, follow this link.
  1. Open your Start Menu and type System Restore.
  2. Click on the first result – a setup wizard should open.
  3. Read the brief description of the process and select Next.
  4. Now, choose a restore from the presented list. You can also check the Show more restore points option in order to reveal any other restore points that might be saved on your PC.
  5. Click on Scan for affected programs to see what programs will get deleted or restored after you use the Restore Point. (optional) 
  6. Click on next and take and then select Finish.
  7. A warning window will appear telling you that once the process starts, it shouldn’t be interrupted. Select Yes and be patient as this might take some time. Do not do anything on your PC throughout the duration of the process.

Step 9: Windows Refresh/Reset

Use this method only if nothing else has worked so far as it is a last resort option. If you do not know how to do it, this separate guide will give you the information that you need.


Boris Writer; Editor

Boris is a writer and an editor of the articles on Malware Complaints. His mission is to provide the readers of our website with essential information and details with regards to various malicious programs, software viruses, potentially unwanted applications and any other form of malware that you, the users, might encounter. In addition, he also posts reviews of different programs and applications as well as news articles on various interesting and important topics related to the software world.

  • Tony Beckerman

    May 13, 2018 #1 Author

    My Moto g2 Android get the cloud front pop up only when I open AOL MAIL via Chrome
    I’ve looked everywhere on the phone, cannot see it installed nor downloaded.
    Even my “Malwarebytes” doesn’t find it.
    Any suggestion?


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