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Can’t Remove Malware? This page includes detailed instructions on how to remove malware that can be found at the bottom half of this...

Can’t Remove Malware? This page includes detailed instructions on how to remove malware that can be found at the bottom half of this article. Most software programs that you have encountered and installed on your PC have likely been useful, functional or entertaining or maybe all of the three. However, if you have recently landed on your PC, then you have probably realized soon after its installation that this is not a program that you want to have in your computer system. is what most researchers call a Browser Hijacker – a piece of software that tries to Hijack the user’s Chrome, Firefox, IE or any other browser that they have on their PC and modify some of its settings. Hijackers oftentimes tend to replace the search engine or the starting page of the browser or to add new toolbars and cause redirects to different pages. This sort of behavior is not only irritating but it could also cause your machine to become slower or to make your system exposed to certain threats from the Internet. All in all, programs similar to can be a real pain in the neck which is why you most likely want that application removed from your computer if it has gotten onto it. We will help you do that with a removal guide that we have prepared for those of our readers who might need instructions on how to eliminate the Browser Hijacker.

What is the goal of a Hijacker program

The developers of Browser Hijacker normally use their products as a way to advertise and promote other software or web services. Online marketing is huge right now and profits from it can be very high. Hijacker simply serve as dedicated tools for gaining income through the Internet marketing industry.

The problem is that by doing so, as we already mentioned, this type of programs prove to be extremely irritating and also potentially hazardous for the machine they are installed on. On the flip side, there’s normally not much that you can benefit from a Hijacker. Some might appear to offer some “useful” feature with very limited functionality but in most cases, it is really not worth it.

Hijacker malware?

Many who experience the discomfort of having a software like on their PC mistakenly conclude that their computer has gotten infected by some noxious Ransomware malware or a nasty Trojan Horse. However, this isn’t the case with Hijackers as they aren’t actual malware malware. The truth is that most such programs are technically legal even if their are unwanted and only cause problems to the user. However, if you are worried that your system might have been infiltrated by a Trojan Horse, a Ransomware or some other type of harmful malware, take a deep breath of relief as Hijackers are normally not capable of causing any harm to your system or stealing any sensitive data from you. However, you mustn’t forget that there is still chance that your computer become more vulnerable to malware attacks due to the Hijacker’s presence which is why uninstalling and fully removing the unwanted program is of utmost importance.

What issues can a Browser Hijacker trigger?

There are several problems that you could encounter with a Hijacker. For starters, as we already pointed out, due to changes in your browser and Internet settings and sometimes in the Registry of your system as well, your PC might get exposed to various types of online hazards. Even if a browser Hijacker cannot directly harm your computer, it could still make it vulnerable to actual malware. Make sure that you do not click on anything that the PUP (potentially unwanted program) displays on your screen and do not use the custom toolbar, search engine or frontpage that it might have added to your browsers.

Another unpleasant trait of many Hijackers is that they try to gather telemetry data (browsing habits, search history, clicks, visited sites, etc.) from your browser and later use it for targeted advertising. In addition, the collected personal info can also be re-sold to third parties – and you wouldn’t know about any of this.

On top of all that, performance issues to your PC are also a possibility due to increased use of system resources (RAM, CPU, internet bandwidth) caused by the Hijacker’s processes. Weaker PCs are especially prone to experiencing slow-downs because of this.

Keeping Hijackers away

We will help you remove within our guide down below but you must also make sure to keep your machine clean and safe from now on. Therefore, make sure that you keep away from any shady content that you see online and only visit websites that can be trusted and that have good reputation. Also, do not click on any questionable online offers or adverts or open links from spam e-mails and social media messages since those are too popular distributor methods for PUPs and malware.

One last advice that we have for you in this article is to remember to check the installation wizards of new software for bundled optional installs. If you see anything like that, try looking it up to see if it is to be trusted and if ti seems fishy or you think that you simply won’t needed, uncheck it from the setup menu before you install the main software program. Malware removal guide

Android user, please use our Android Malware Removal guide.

Mac user, please use our Mac Malware Removal guide.

The following guide will help our readers get rid of the unpleasant software. Follow the instructions and complete each step for best results. If you have any questions, feel free to ask them using our comment section down below.

Preparation: Entering Safe Mode and Revealing Hidden Files and Folders

Before you proceed with the actual removal instructions, you will need to take two extra steps in order to ensure that the guide has maximum effect.

For best results, we advise our readers to boot into Safe Mode prior to attempting to remove the malware. If you do not know how to do that, here is a separate How to Enter Safe Mode guide.

Also, in order to be able to see any potentially undesirable files, you should reveal any hidden files and folders on your PC – here is how to do that.


Step 1: Checking the Task Manager

Open your Task Manager by using the Ctrl + Shift + Esc keys and go to the Processes tab. Look for any suspicious processes. For example, any unfamiliar process that uses high amounts of RAM and/or CPU. If you aren’t sure if a certain process comes from malware, tell us in the comments.

Right-click on any process that you consider shady and select Open File Location. Delete anything from the file location of the process.

Step 2: Disabling Startup programs

Use the Winkey + R keyboard combination to open the Run search bar and type msconfig. Hit Enter and in the newly opened window, go to the Startup tab. There, look for suspicious entries with unknown manufacturer or ones that have the name on them. Right-click on those, and select disable.

Step 3: Uninstalling unwanted programs

Go to Start Menu > Control Panel > Uninstall a Program. Click on Installed On to sort the entries by date from most recent to oldest and look through the programs that come at the top of the list. Right-click on any entries that appear shady and unwanted and then select Uninstall to remove them from your PC. If you see the name in the list of programs, be sure to remove the software without hesitation.


Step 4: Checking for shady IP’s

Open your Start Menu and copy-paste notepad %windir%/system32/Drivers/etc/hosts in the search bar. In the notepad file, look below Localhost and see if there are any IP addresses there. If there are some, send them to us in the comments and we will tell you if you should take any action.

Step 5: Cleaning-up the browsers

You will also have to uninstall any undesirable browser extensions from your browser programs. Here’s how to do that for some of the more popular browsers:


Open Chrome and open its main menu. Go to More Tools > Extensions. Look through the list of extensions and uninstall any that you think could be suspicious. To remove them – click on the trash can icon next to each extension.

You can also use a specialized Chrome CleanUp tool if you cannot manually remove a certain extension. Here is an article where you can learn more about the CleanUp tool.


Open Firefox and go to its Menu. Select the Add-ons button.From the left panel, select Extensions and take a look at the different entries. Remove any of the that might be unwanted.


Once you open your IE browser, click on the Tools button at the top-right corner of the program and from the drop-down menu select Manage Add-ons. Check each one of the four different groups of add-ons and search for anything that seems undesirable. If you find anything, click on it and them select Remove.


Open the main menu of Microsoft Edge and go to Extensions. Find the extensions that you believe could be unwanted and right-click on them. Then, select Uninstall.

Step 6: Checking the Registry Editor

Open the Run search bar again and type regedit in it. Hit Enter and once the Registry Editor opens press Ctrl + F. In the search field type and click on Find Next. Tell us in the comments if any results came up when you searched for in your PC’s Registry.

Step 7: Deleting recent entries

For this step, you will have to open your Start Menu and copy-paste the following lines, one by one:

  • %AppData%
  • %LocalAppData%
  • %ProgramData%
  • %WinDir%
  • %Temp%

Hit Enter after each one to open a file directory. In the directories, delete the most recent entries that you find there. In the Temp folder, delete all files.

Step 8: System Restore

In order to be fully sure that the unwanted software has been removed from your machine, you can also try using a Restore Point to roll back your system its last stable configuration. However, in order to do that, you would have to previously had had a restore point created. On most systems, such points get created automatically but this isn’t always the case.

  • If you want to learn how to configure System Restore and how to manually create Restore Points, follow this link.
  1. Open your Start Menu and type System Restore.
  2. Click on the first result – a setup wizard should open.
  3. Read the brief description of the process and select Next.
  4. Now, choose a restore from the presented list. You can also check the Show more restore points option in order to reveal any other restore points that might be saved on your PC.
  5. Click on Scan for affected programs to see what programs will get deleted or restored after you use the Restore Point. (optional) 
  6. Click on next and take and then select Finish.
  7. A warning window will appear telling you that once the process starts, it shouldn’t be interrupted. Select Yes and be patient as this might take some time. Do not do anything on your PC throughout the duration of the process.

Step 9: Windows Refresh/Reset

Use this method only if nothing else has worked so far as it is a last resort option. If you do not know how to do it, this separate guide will give you the information that you need.


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Boris Writer; Editor

Boris is a writer and an editor of the articles on Malware Complaints. His mission is to provide the readers of our website with essential information and details with regards to various malicious programs, software viruses, potentially unwanted applications and any other form of malware that you, the users, might encounter. In addition, he also posts reviews of different programs and applications as well as news articles on various interesting and important topics related to the software world.

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